Get priority support for $250 per month
For $250 a month, you’ll get a dedicated account manager who will study your business and work with you one-on-one to set up your account and get you familiarized with our software. You’ll also receive priority support with faster response times with your tickets will automatically be sent to the front of the queue.
Priority support with faster response times
Your Account Manager will work with the Support team and provide you with estimated issue resolution times and regular issue updates so you don't have to. Your tickets will automatically be sent to the front of the queue. There are no limits on the number of contacts or cases you can initiate.
Your own dedicated account manager
You’ll get one-on-one support to optimize order fulfillment workflows, improve team pick and pack performance, suggest automations, and monitor shipping metrics. Your account manager will be available to help you onboard and to help you make use of our newest features as they are released.
Rule and automation implementation
Designed to make your workflow easier and more streamlined, Veeqo has the ability to implement Rules, designed to automate repetitive tasks. Your dedicated account manager will work with you to identify and implement these rules into your workflow.
Business wide seller training at point of onboarding
We understand that migrating to a new software can be an operational headache. With our enhanced support plan, we will provide hands on training for your entire team so you can get up and running on Veeqo within days.
Early access to new features
Get early insight into our product roadmap, help identify the most needed features, and get beta access to new features before anyone else.
Exemption from the Fair Usage Policy
Sellers need to ship at least 50% of their online orders synced to Veeqo, excluding FBA and Retail POS orders, on a monthly basis with a shipping label purchased within Veeqo, either using our shipping rates or your own carrier rates. When you sign up for the priority support subscription, the Fair Usage Policy will no longer apply to your account. Use all our features with no restriction!
“When switching to Veeqo we probably saved $15,000 over the year, and that’s just money straight back into our pockets.”
One of the first things that drew us to Veeqo was the multichannel fulfillment inventory options, especially keeping track of inventory levels. Immediately when switching to Veeqo we probably saved $15,000 over the year, and that’s just money straight back into our pockets. Along with that, the shipping credits has been huge, and just the different inventory management tools and reporting have been incredibly useful.
Ben Chappell
Co-Founder, eChapps
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